This article describes the steps necessary to connect to your Cradlepoint through your computer.Your computer only allows one network connection at a time.What's really strange, now I noticed, that this problem is occurring with any Network in range on the list. Without actually looking at the system, it is hard to tell exactly the problem but here are 2 general things to explore: Did you by chance install any of the Comcast utilities on her machine?
At the top of the screen, where it says, Choose a wireless network, I get an [endless] Validating identity.
As of recently, she was able to use this computer to connect to a neighbor's/friend's secured wireless netowork and another neighbor's/friend's unsecured wireless network.
If you're running in this issue, try the following: Check if there are other wifi-capable client devices (laptops, tablets, phones, etc) that CAN see the Cradlepoint's wifi network.
Scenario 1: Just one device cannot see the wireless network, while others can.
First, click on the wireless icon in your taskbar and under Related Tasks, choose Change advanced settings.
Now click on the Wireless Networks tab and select the network in the list at the bottom.If you are trying to connect to the 5GHz wifi, there will be a 5g after the last 3 of the routers MAC address.Note: If your router has multiple ethernet ports, DO NOT use the WAN port to connect a computer.This means that you will have to disconnect (unplug) the cellular modem (aircard) from the computer and close the cellular connection manager tool provided by your cellular carrier or, disconnect from any LAN (wired Ethernet) or Wi-Fi (wireless) connections before you will be able to connect your computer to the router either by Ethernet cable or Wi-Fi.By default, the wifi SSID will always be the model of the Cradlepoint router separated by a (-) and then the last 3 of the routers MAC address.After about 30 minutes of fiddling around with various settings, I was able to figure out what the problem was.